Author Archives: Diana Shepherd
Leaders Are Made, Not Born: Embracing the Journey of Leadership
When we think of leadership, we often imagine it as a mysterious quality that some [...]
06
Aug
Aug
Different Strokes for Different Folks – Building Bridges of Understanding for a Stronger Team
Having the ability to recognize and understand different behavioral styles is a valuable skill that [...]
03
Jul
Jul
Engaged Customer Service = Brilliant Service
In the world of business, customer service isn’t just a courtesy; it is of vital [...]
04
Apr
Apr
Take Charge of Your Life – And Be Amazing!
It doesn’t matter what you drive – What matters is what drives You. We all [...]
05
Mar
Mar
Know the Fundamentals of Good Presentation Skills
In the fast-paced world of professional communication, the ability to convey ideas with confidence and [...]
05
Feb
Feb
