Willie Johnson is a champion when it comes to helping managers and employees develop necessary skills for higher levels of customer service.
He teaches the audience to master skills and techniques for the most impactful involvement within their organization.
Willie Johnson, well-known as the “Ambassador of Potentiality”, is an active member of the National Speakers Association, NSA-North Texas, and a former member of NSA-Oklahoma. In 2006, while a member of NSA-Oklahoma, Willie was awarded the coveted Magee – Stovall “High Impact Emerging Professional Speaker Award”. Willie is the first and only Arkansan to receive this prestigious award.
A Toastmaster for more than 20 years, Willie Johnson has earned Toastmaster International’s highest speaker designation, Distinguished Toastmaster (DTM) and was recognized as “Toastmaster of the Year” for Toastmaster’s District 43. A speaking competitor at heart, Willie Johnson has entered and won numerous Club, Area, Division and District level speech contests, and was a Semi-Finalist in Toastmaster’s 2013 International Speech Contest, finishing in the top 88, out of 32,000 contestants across 122 countries.
Willie Johnson has served Fortune 500 Company J.B. Hunt Transport Services, and their more than 16,000 employees as an Internal Performance Improvement & Training Consultant; within J.B. Hunt’s Human Resources Group and LEADERS University. During his tenure at J.B. Hunt, Willie Johnson helped create and establish the J.B. Hunt Corporate University, assessed training needs and developed and delivered workshops on subjects such as:
- The 7 Habits of Highly Effective People
- Championing Diversity
- Handling Crucial Conversations and Resolving Everyday Conflict
- Leadership, Sales, Presentation Skills, and Management Skills
- Understanding Behavior and Communication Styles
- Team Building
- Customer Service
Willie Johnson is the author of two motivational self-help books – “It’s Never Too Late To Live Up To Your Potential”, and “Be Amazing”. He is also the author of a Flipbook titled “Success Insights 101″. Since 2004, Willie Johnson has also been a contributing writer of motivational articles for the VISIONS Newsletter/Magazine, published by Henry Ford and Associates of Twinsburg, Ohio.
Willie holds certifications from top leadership experts and has over 30 years of experience as a leader within the government and corporate sectors; specifically, the United States Army and Fortune 500 company J.B. Hunt Transport Services, Inc. He brings his experience and education to train employees of top organizations nationwide, such as City of Little Rock Fleet Services, University of Arkansas, Dayton Public Schools, Arkansas Children’s Hospital, Fayetteville Public Library, ARVEST Bank, Jones Center for Families, U.S. Postal Service, Texas Department of Health and Human Services, and J.M. Smucker Company.